For everything you

want to know.

For everything you need to know.

App Q&A

App Q&A

What is careless™?

careless™ is the UK's first hassle-free, instant insurance app engineered for modern humans and digital tribes. Think of it like your insurance pocket wallet. Our monthly insurance memberships provide you with on-the-go cover 24/7.

Is the careless™ app totally free?

Is careless™ a monthly subscription or is it annual like classic insurance policies?

Can I actually cancel anytime?

Which careless™ covers are available?

How does privacy and data protection work?

Which careless™ covers are available?

How does privacy and data protection work?

Claims Q&A

Claims Q&A

How do I make a claim?

Straight in your careless™ App. Simply tap 'Make A Claim' and select the cover you wish to file a claim for. caremate™ will automatically file and submit your claim on our behalf. When additional details are required, you can count on claimconcierge™, with real human claim experts, here to assist you every step of the way. #nononsense

What is in-app automated claim filing?

What is the claim success rate for careless™ Personal Belongings?

For careless™ Personal Belongings, will I get replacement or payout?

How do I boost my claim game?

I lost my mobile! How do I make a claim with careless™?

Refer A Mate Q&A

Refer A Mate Q&A

How does Refer A Mate works?

Friends with actual benefits are real. Invite your friends to get £1 monthly discount for yourself and each friend that buys a careless™ cover, for as long as you both stay active. Invite as many mates as you can and earn free careless™ cover, forever. One active mate = £1 off monthly. #goviral

How do I unlock my Refer A Mate Dashboard?

Is there a limit on how many friends I can refer?

What happens to my monthly discount if my mates cancel their cover?

Need more help?

Drop us a line.

General Enquiries

Email Support

Need more help?

Drop us a line.

General Enquiries

Email Support