For everything you

want to know.

For everything you need to know.

For everything you

want to know.

For everything you need to know.

App Q&A

App Q&A

What is careless™?

careless™ is the UK's first hassle-free, instant insurance app engineered for modern humans and digital tribes. Think of it like your insurance pocket wallet. Our monthly insurance memberships provide you with on-the-go cover 24/7.

What is careless™?

careless™ is the UK's first hassle-free, instant insurance app engineered for modern humans and digital tribes. Think of it like your insurance pocket wallet. Our monthly insurance memberships provide you with on-the-go cover 24/7.

What is careless™?

careless™ is the UK's first hassle-free, instant insurance app engineered for modern humans and digital tribes. Think of it like your insurance pocket wallet. Our monthly insurance memberships provide you with on-the-go cover 24/7.

Is the careless™ app totally free?

Is the careless™ app totally free?

Is the careless™ app totally free?

Is careless™ a monthly subscription or is it annual like classic insurance policies?

Is careless™ a monthly subscription or is it annual like classic insurance policies?

Is careless™ a monthly subscription or is it annual like classic insurance policies?

Can I actually cancel anytime?

Can I actually cancel anytime?

Can I actually cancel anytime?

Which careless™ covers are available?

Which careless™ covers are available?

How does privacy and data protection work?

How does privacy and data protection work?

Which careless™ covers are available?

Which careless™ covers are available?

Which careless™ covers are available?

How does privacy and data protection work?

How does privacy and data protection work?

How does privacy and data protection work?

Claims Q&A

Claims Q&A

How do I make a claim?

Straight in your careless™ App. Simply tap 'Make A Claim' and select the cover you wish to file a claim for. caremate™ will automatically file and submit your claim on our behalf. When additional details are required, you can count on claimconcierge™, with real human claim experts, here to assist you every step of the way. #nononsense

How do I make a claim?

Straight in your careless™ App. Simply tap 'Make A Claim' and select the cover you wish to file a claim for. caremate™ will automatically file and submit your claim on our behalf. When additional details are required, you can count on claimconcierge™, with real human claim experts, here to assist you every step of the way. #nononsense

How do I make a claim?

Straight in your careless™ App. Simply tap 'Make A Claim' and select the cover you wish to file a claim for. caremate™ will automatically file and submit your claim on our behalf. When additional details are required, you can count on claimconcierge™, with real human claim experts, here to assist you every step of the way. #nononsense

What is in-app automated claim filing?

What is in-app automated claim filing?

What is in-app automated claim filing?

What is the claim success rate for careless™ Personal Belongings?

What is the claim success rate for careless™ Personal Belongings?

What is the claim success rate for careless™ Personal Belongings?

For careless™ Personal Belongings, will I get replacement or payout?

For careless™ Personal Belongings, will I get replacement or payout?

For careless™ Personal Belongings, will I get replacement or payout?

How do I boost my claim game?

How do I boost my claim game?

How do I boost my claim game?

I lost my mobile! How do I make a claim with careless™?

I lost my mobile! How do I make a claim with careless™?

I lost my mobile! How do I make a claim with careless™?

Refer A Mate Q&A

Refer A Mate Q&A

How does Refer A Mate works?

Friends with actual benefits are real. Invite your friends to get £1 monthly discount for yourself and each friend that buys a careless™ cover, for as long as you both stay active. Invite as many mates as you can and earn free careless™ cover, forever. One active mate = £1 off monthly. #goviral

How does Refer A Mate works?

Friends with actual benefits are real. Invite your friends to get £1 monthly discount for yourself and each friend that buys a careless™ cover, for as long as you both stay active. Invite as many mates as you can and earn free careless™ cover, forever. One active mate = £1 off monthly. #goviral

How does Refer A Mate works?

Friends with actual benefits are real. Invite your friends to get £1 monthly discount for yourself and each friend that buys a careless™ cover, for as long as you both stay active. Invite as many mates as you can and earn free careless™ cover, forever. One active mate = £1 off monthly. #goviral

How do I unlock my Refer A Mate Dashboard?

How do I unlock my Refer A Mate Dashboard?

How do I unlock my Refer A Mate Dashboard?

Is there a limit on how many friends I can refer?

Is there a limit on how many friends I can refer?

Is there a limit on how many friends I can refer?

What happens to my monthly discount if my mates cancel their cover?

What happens to my monthly discount if my mates cancel their cover?

What happens to my monthly discount if my mates cancel their cover?

Need more help?

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General Enquiries

Email Support

Need more help?

Drop us a line.

General Enquiries

Email Support